WiFi Connected But No Internet

Answer two questions and get the exact fix.

Why does this happen?

Your device shows a solid WiFi icon, but pages won't load — this is the most common connectivity problem there is. In most cases it's a router glitch, a stale connection, or an ISP outage, not a broken device. The quick test below tells you which, in under two minutes.

Common causes

• The router or modem needs a power cycle after running for days or weeks.
• Your device is holding a stale IP or DNS entry from an older connection.
• The internet connection itself is down at the provider level.
• A VPN or proxy is interfering with normal traffic.

Symptoms

• All devices lose the internet at the same time.
• One device is affected while others work fine.
• The connection drops shortly after reconnecting.
• Pages load slowly before failing entirely.

Frequently asked questions

Why does my WiFi show connected but no internet?

Connected means your device linked to the router. No internet means the router isn't reaching your provider — a router restart or an ISP outage is usually the cause.

Should I restart the router or the modem?

Both. Unplug each for 60 seconds, plug the modem back in first, wait for it to settle, then the router.