Mouse Not Working

Answer a couple of questions and get the exact fix.

Why does this happen?

A mouse that won't move or click is usually a pairing issue (wireless), a stuck driver, or a surface problem. The fixer below matches your symptom — wireless, cursor issues, or clicks — to the right fix.

Common causes

• Wireless mouse lost pairing or batteries died.
• A stuck or corrupt mouse driver.
• A glossy or glass surface confusing the sensor.
• A worn-out button switch.

Symptoms

• The cursor won't move at all.
• The cursor freezes or jumps.
• Clicks don't register.
• Only the wireless receiver has issues.

Frequently asked questions

Why is my wireless mouse not working?

Check the batteries, re-pair it, and reseat the USB receiver in a different port. Test it on another device to confirm the mouse itself works.

Why does my cursor jump around?

Optical mice struggle on glossy surfaces — use a mouse pad. Also update the mouse driver and check for a damaged USB cable.